Return policy
Shipping policy
Most in-stock items ship within 2-5 business days of ordering.
Please note that items ordered together may not be shipped out on the same day, and may come in multiple shipments.
Any shipping delays will be communicated to you at the time of your order; or should there be any unforeseen delay thereafter, you will be notified within 10 days of placing your order.
Delivery Our service specialists will carefully pack and inspect each item, before shipping.
Return policy
We want you to be fully satisfied with every item you
purchase from www.aliusydecor.com. If you're not satisfied
with your item, please get in touch with us info@aliusydecor.com. You may
return your products within 14 days from the date you received it. The product
must be returned complete, unused and in the original packaging.
Upon return we refund the
price of the product excluding the shipping costs. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of return shipping will be
deducted from your refund. Depending on where you live, the time it may take
for your exchanged product to reach you, may vary.
Items purchased as final sale cannot be returned or exchanged.
Exchanges (if applicable)
If you purchase an item and for any reason want to exchange it for a different product, we are happy to help you do so as long as you contact us within 30 days from the original date of purchase. If the returned item is brand new and in the original condition, we will be happy to send the replacement item you have selected. The return shipping costs required to ship the item back to our store, are always paid by the customer. Once the item is returned to our facility and inspected by our staff, the new item will ship out. We replace items if they are defective or
damaged. If you need to exchange it for the same item, send us an email
at info@aliusydecor.com.
Special order items
We are able to make custom orders. Only regular priced items may be refunded,
unfortunately special order items cannot be refunded.